Concerto

The art of sound is like wine tasting: To be good at judging wine you need plenty of experience, to be free from prejudice, to know what to expect from each category of wine, and to be skilled at identifying the various flavors.

In the old days, the Second Industrial Revolution, transformer engineers were famous families, scholars, and the living environment was to see museum exhibits and read masterpieces of poetry and paintings. Over time, they became innate classical aesthetics.

The beauty of sound lies in harmony, without being obtrusive, with proportions, and without a sense of weirdness.

This is a passive pre-amplifier made from rare transformer, to release an absolute sound experience for audiophiles and music lovers.

This is a Chef-d'oeuvre collection, to unleash a moving moment.

This is Dejavusoul philosophy, to soothe your heart.

This is a gorgeous piece of rare vintage audiophile craft that can be used as a stereo passive preamp. This is used with aged wear, please examine the pictures for details and measurements.

SHIPPING POLICY

All Dejavusoul orders are shipped by the fastest and safest method. Please allow between 15-25 business days for delivery, subject to our packaging schedule. Shipping charges will vary depending on the size of your order and your shipping destination. Please advise your phone number at checkout so we can get in touch with you if there is any problem.

Please make sure someone will be available to receive your order, otherwise, your package may be diverted to your local post office or to your local shipping depot. We recommend all deliveries are sent to a business address to avoid any re-delivery charges.

We will ship to confirmed addresses only.

If an item runs out of stock before your order is processed, a refund will be offered via the same means as your original payment.

Order Estimated Time of Arrival (ETA) - where an item is out of stock, we will endeavour to provide an approximate ETA. ETA's should be used as a guide only, as it is an estimate and this timeline can be impacted by unforeseen factors due to the nature of international supply chains. We will advise if there are significant changes to any previous stated ETA and work with you accordingly.

The buyer is responsible for any destination import tax/charges (if applicable).

OUR RETURNS POLICY

We want you to be completely happy with your Dejavusoul unique audiophile gear. If something is not quite right, then get in contact with us and we will sort it out for you. If you are not completely happy with your purchase you can return it to us provided the following conditions are met:

You must return your order within 30 days of the dispatch date.

The item/s must be unused and not previously installed.

All accessories must be returned.
If the item/s have been used a restocking fee may apply following a detailed inspection.

Internal/external damage has not been caused due to improper installation, misuse or incorrect service.

Making a Return

To return merchandise simply complete the Return Authorisation form available by first emailing support@dejavusoul.com along with a detailed explanation of the problem and photos/videos if you think this will help us understand the problem. The completed form will need to be enclosed with your securely packed order and posted back to the address on the Return Authorisation form provided. Please ensure adequate postage is affixed, as Cash on Delivery returns will not be accepted.

We also recommend you send your return back via a trackable method of postage, as Dejavusoul will not be responsible for lost or missing parcels, and all goods are your responsibility until they reach our warehouse. IMPORTANT: Returns without a Return Authorisation form included will be returned to at the customer's expense.

Return Credits

We will credit your original method of payment, excluding postage charges unless otherwise agreed to. The refund will be processed once your goods are received into our warehouse and checked. Goods must be 100% complete and in the same condition you received them in. Please note that it may take up to 7 working days for the refunds to show in your account.

Faulty Items

Dejavusoul does its best to ensure that all customers receive faultless products with unique sound. In the situation where you believe that a product is faulty, or different from the description provided on the website, please contact support@dejavusoul.com, and we will resolve the issue as quickly as possible.